We also know those offerings don’t always translate into positive results,” says Tara Miller, marketing director at Trader Joe’s. "At Trader Joe's, the reality is that over the last couple of decades we've invested those resources in our people rather than build an infrastructure that eliminates the need for people.". Trader Joe's marketing executives said the company wouldn't provide curbside grocery pickup or delivery, even though demand for those services is soaring. If you want to get your Mediterranean hummus fix or a refill on your Everything But the Bagel seasoning, you’ll need to either step into a nearby Trader Joe’s or order the grocer’s most popular staple items on Amazon. “We’re telling them, ‘If you don’t feel well or for any reason feel that you shouldn’t be out … please, stay home. According to Richard Cooper, owner of Cooper’s Corner and State Street Fruit Store, the businesses have seen higher than usual traffic and an increase of transactions ranging from $200 to $400. Wellness Checks are an extra precaution we are taking to reduce the possibility of any Crew Members inadvertently exposing their fellow crew or our customers to illness. “That also benefits our local businesses.”. objLink.LinkContent = " » Buy this Image"; In an effort to mitigate the risks associated with grocery runs, local stores and chains such as River Valley Co-Op, Stop & Shop, Big Y and Whole Foods have announced early morning hours set aside for those at the highest risk of severe infection, such as senior citizens or people with certain pre-existing health conditions, and delivery services and curbside pickup orders have also spiked at both supermarkets and small businesses. “Spending necessary time away from work because of COVID-19 will not put Stop & Shop associates’ jobs at risk,” she said. Businesses can also do their part through measures such as those enacted at Trader Joe’s, he said, where only a limited number of customers are allowed in at a time or offering curbside pickup and delivery options. “We need to take this very seriously,” Gottsegen said. Delish participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. While smaller stores may be noting an increase in business, supermarkets like Stop & Shop continue to see intensified traffic. EatThis.com is part of the AllRecipes Food Group. In addition to increasing their crew, Trader Joe’s has also ramped up store cleanings, installed plexiglass barriers, provided up to two weeks of paid sick leave for workers who exhibit coronavirus symptoms, and implemented $2 (per hour) raises for crew members working on the front lines at stores. Here's the Reason Why Trader Joe's Won't Do Curbside Pickup LOS ANGELES — Alex Trebek, who presided over the beloved quiz show “Jeopardy!” for more than 30 years with dapper charm and a touch of school... LOS ANGELES (AP) — “Jeopardy!” host Alex Trebek died Sunday after battling pancreatic cancer for nearly two years. In the podcast, the team at Trader Joe's went on to say that they will continue to focus on hiring more staff. The stories you care about, delivered daily. Wait times in the line, which expanded and contracted depending on how much social distance each shopper allowed, were short, with one person reporting five minutes and another, 15. var photocredit = "'STAFF PHOTO/KEVIN GUTTING' 'Trader Joe\'s in Hadley was capping the number of patrons who could enter the store at 30 on Saturday. In an episode of its podcast Inside Trader Joe's, which was previously reported on by SF Gate, the company said that it has stayed away from things like delivery and curbside pickup because "those offerings don't always translate into positive results.". “Much more seriously than the federal government is taking it. objLink.Notes = "From this page " + currentLocation; To limit this possibility, Gottsegen advised customers to “try to do things differently” to protect employees, each other and themselves. READ MORE: 9 Worst Grocery Store Chains to Shop at During the Pandemic. “At Trader Joe’s, the reality is that over the last couple of decades, we’ve invested those resources in our people rather than build an infrastructure that eliminates the need for people.”. Demand for online grocery delivery and pick-up has surged amid social distancing protocols during the COVID-19 outbreak. var sellablestring = "GAZETTE STAFF"; As national grocers move towards delivery and pickup, TJ's is sticking to its current model. And while that was shocking at the time, customers were hopeful — amid this pandemic — that the popular, California-based grocer would reverse its decision and being offering delivery and/or curbside pickup. objLink.LinkClass = "mycapturelink"; “Customers are asking if given current circumstances, we’re planning on offering delivery or curbside pickup. ——————————————————————— *This episode was recorded a few months back, but since #coffee is as essential as ever, we’re sharing it today! Sign up for our newsletter to get the latest coronavirus foods news delivered straight to your inbox, 9 Worst Grocery Store Chains to Shop at During the Pandemic. objLink.Credit = "'STAFF PHOTO/CAROL LOLLIS'"; objLink.Credit = "'STAFF PHOTO/KEVIN GUTTING'"; objLink.IsAboveImage = false; The bottom line, Miller adds, is that, while retailers are cutting stuff and adding self-checkout, curbside pickup, and outsourcing delivery options, Trader Joe’s is, instead, hiring more crew members — and will continue to hire more crew members. Here’s why. Tap the link in our bio to listen! While many stores have made efforts to implement things like curb-side delivery and ramp up their online grocery efforts, one of the biggest players has been noticeably quiet: Trader Joe's. Wait times in the line, which expanded and contracted depending on how much social distance each shopper allowed, were short, with one person reporting five minutes and another, 15. At some small businesses, such as Cooper’s Corner in Florence and State Street Fruit Store in downtown Northampton, staff are seeing new faces and larger purchases as people seek other ways to avoid crowded aisles. var sellablestring4 = "GAZETTE FILE PHOTO"; An employee facilitating the line said that inside the store it was calm and that only every other register was open to ensure social distancing. "Creating an online shopping system for curbside pickup or the infrastructure for delivery, it's a massive undertaking. While so many have changed directions to help satisfy customers during shelter-in-place orders and social distancing, one thing Trader Joe's does not offer is curbside pickup … An employee facilitating the line said that inside the store it was calm and that only every other register was open to ensure social distancing. By Colby Hall. "The bottom line here is that our people remain our most valued resource," Miller added. objLink.Render(); Our New Line Of Thanksgiving Merch Is Here! Now, many grocery stores and their customers are rethinking the way they shop — and for those who have yet to make lifestyle adjustments, public health officials are urging people to stay home and socially isolate as much as possible. objLink.IsAboveImage = false; }, Rich Cooper, owner of Coopers Corner and State Street market, stocks shelves at State Street market Tuesday, March 17, 2020. objLink.BackText = "Go back to the Daily Hampshire Gazette"; var photocredit = "'STAFF PHOTO/CAROL LOLLIS' 'Rich Cooper, owner of Coopers Corner and State Street market, stocks shelves at State Street market Tuesday, March 17, 2020. As national grocery chains pivot to home delivery and curbside pick up to keep shoppers and workers safe from the coronavirus outbreak, a Trader Joe's executive has revealed why this has not been a part of their plans, and likely won't be. Shop for groceries online and get free same day delivery. Trader Joe’s Explained Why They Don't Offer Grocery Delivery Or Curbside Pick-Up Amid The COVID-19 Outbreak "Those offerings don't always translate into positive results." Whole Foods, Albertson's, Walmart and Target have all embraced online orders which feature home delivery and curbside pickup options, Trader Joe's appears to be sticking it's current shopping policies. Prepare for a long quarantine with this list. The Wellness Checks screen for potential exposure to COVID-19 and for symptoms consistent with a COVID-19 infection. While a main grocery provider for the stores used to deliver around 400 cases, the limit per order is now just over 300 cases, according to Cooper, adding that while the provider used to deliver six days a week, it now delivers every other day. var currentheadline = document.getElementById("headline").innerText; Order Trader Joe’s Online – Shop for groceries online and get free same day delivery or pickup. Giada De Laurentiis’ Pumpkin Pie Has a Unique Ingredient We Never Saw Coming, This Popular Trader Joe’s Pasta Sauce Is Coming Back & We’re Freaking Out. var sellablestring3 = "STAFF FILE PHOTO"; 'Inside Trader Joe's' set the record straight on if Trader Joe's will offer curbside pickup or delivery amid the pandemic. It's a move to protect them from COVID-19. STAFF PHOTO/KEVIN GUTTING A shopper exits Trader Joe’s, in Orange, Conn. April 21, 2020. The store’s delivery services have also seen “unprecedented demand,” O’Brien said, leading to “higher than normal delivery wait times” in some areas. With limited testing availability, he added, it’s possible for seemingly healthy people to go to the store and spread the virus without even realizing they carry it. var photocredit = photocredit.toUpperCase(); Wait times in the line, which expanded and contracted depending on how much social distance each shopper allowed, were short, with one person reporting five minutes and another, 15. Alex Trebek, long-running ‘Jeopardy!’ host, dies at 80, Former Channing Bete building to become new Tree House Brewing location, ‘The best feeling’: Downtown Northampton erupts in celebration of Biden victory, Trump seen flexing his clemency power after Tuesday, win or lose, Florence resident hit by car, taken to hospital, Five serene treks that can promote physical and mental well-being. var currentheadline = document.getElementById("headline").innerText; Through at least the end of April, employees will receive an additional $1.50 added to their hourly pay. We may earn commission from the links on this page. “Our teams are working incredibly hard to ensure our home delivery systems are running smoothly so that you can continue to receive orders when you need them,” O’Brien said. Kristin Salaky is the news editor at Delish.com covering viral foods, product launches, and food trends. An employee facilitating the line said that inside the store it was calm and that only every other register was open to ensure social distancing. Copyright © 2020 SheKnows Media, LLC, a subsidiary of Penske Business Media, LLC. Store traffic spiked about 45% higher than usual last Friday and Saturday after an already busy week, Cooper said, and though these numbers are starting to decrease, they remain well above normal traffic expectations. Amazing food and drinks from around the world at unbeatable prices. “Go to smaller stores where there’s fewer people,” he added. STAFF PHOTO/CAROL LOLLIS She also advised that customers can choose a contact-free delivery option, where a driver texts or emails a customer on arrival and leaves the bags on the doorstep or in the building entryway. © 2020 Galvanized Media. April 23, 2020. Cooper’s employees are among those receiving compensation for the increased stress and health risks they now face as they work through the pandemic. objLink.LinkTarget = "_blank"; “We know that this period of distancing will end and when it does, our crew will be in our stores to help you find your next favorite product, just as they’ve always been.”. var objLink = new myC_Remote.BuyLink(); Curbside pickup and home delivery is a monster cost that even Trader Joe’s wants no part of. We pay a visit to one of our longtime coffee suppliers and attempt to uncover the secret behind the perfect cup…☕️ .